Property Manager
habc1
on
March 25, 2023
Property Manager
Department
BMDC
Supervisor
Executive Director
Regular / Temp
Regular
Full / Part
Full-Time
Description
The Property Manager is a multi-faceted leader that is responsible for the overall performance of an
assigned community, in the areas of financial management appearance with the owner’s objectives
and in accordance with TDHCA compliance procedures and resident relations. This position is also
responsible for managing the day-to-day operations of the community management office and
assigned staff. The Property Manager serves as an advocate for maintaining Housing as a
community resource and promotes to its residence and the general public an understanding of the
Housing Authority of Bexar County’s programs.
The Manager is also responsible to deliver exemplary customer service with the utmost professional
demeanor, when interacting with residents, owners, community members, vendors, and employees.
Responsibilities
- Inspects property on a daily basis to ensure all aspects of the property and curb appeal
meet the HABC standards - Renders the community curb appeal in a condition that is enticing to the client traffic and
exceeds the neighborhood market. - Inspects aged and/or selected vacancies on a weekly basis to monitor upkeep and ensure
HABC make-ready standards are being met. - Monitors occupancy and advises Supervisor of any problems.
- Oversees and manages the details of apartment turnarounds and contractor work.
- Ensures compliance with existing HABC policy for apartment turnaround times.
- Maintains collections above the minimum standards established by the housing authority or
in accordance with the guidance provided by the Executive Director. - Reviews all requests for transfer and walks units as required; and ensures a resident history
review is completed by management prior to transfer being approved. - Maintains approved budgets and requests the appropriate Supervisor
- Prepares and submits budget variance reports, executive summaries, budget forecasts and
month-end accounting and rent reports. - Manages trains and counsels on-site staff. Consults with supervisor regarding special
circumstances or issues that should be elevated to a higher authority - Ensure proper coverage during office hours. Coordinates and approves PTO requests.
- Conducts annual employee performance evaluations
- Analyzes monthly performance
- Communicates through weekly staff meetings the strategy changes for the coming week,
short and long term goals for the community operation - Prepares all advertising and marketing procedures.
- Prepares weekly and monthly statistical reports.
- Utilizes the affirmative fair housing marketing plan for resident outreach.
- Reviews all rental applications and lease forms for accuracy and compliance to state and
local law and the agency’s policy and procedure. - Must have considerable knowledge of state and local law in addition to knowledge of the
Section 8 rental assistance programs, in accordance with HUD policy and procedure. - Willingness to perform any task that is required to allow the complex to run smoothly and
efficiently. - Create an appearance and manner to enhance the image of the property.
- Must possess excellent communications skills.
- Considerable experience in working with the public.
- Knowledge of tenant accounting principles.
- Must be a Certified Apartment Manager and/or Certified Public Housing Manager.
- Must be able to type a minimum 40 WPM. Graduation from a four-year college or
university preferred Associates Degree in social services, human services, business
management, management or successful completion of 60 semester hours of college
coursework in any of the areas or combination. A combination of experience and/or
education will be considered. 2-3 years property management or related field. 1 year of
supervisory leasing and maintenance staff experience. Must be flexible and available to
work a flexible schedule which may include weekends depending on the needs of the
community and upon the directive of the Executive Director. - Successful completion of a criminal history background check, education and work history
verification, and drug screening test. - Ability to communicate effectively in Spanish and English
- Other duties as assigned.