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Property Manager

Department

BMDC

Supervisor

Executive Director

Regular / Temp

Regular

Full / Part

Full-Time

Description

The Property Manager is a multi-faceted leader responsible for the overall performance of an assigned community, in the areas of financial management by TDHCA compliance procedures and resident relations. This position is also
responsible for managing the day-to-day operations of the community management office and
assigned staff. The Property Manager serves as an advocate for maintaining housing as a
community resource and promotes to its residents and the general public an understanding of the
Housing Authority of Bexar County’s programs.
The Manager is also responsible for delivering exemplary customer service with the utmost professional
demeanor when interacting with residents, owners, community members, vendors, and employees.

Responsibilities
  • Inspects property daily to ensure all aspects of the property and curb appeal meet HABC standards.
  • Renders the community curb appeal in a condition that is enticing to client traffic and exceeds the neighborhood market.
  • Inspects aged and/or selected vacancies weekly to monitor upkeep and ensure HABC make-ready standards are being met.
  • Monitors occupancy and advises Supervisor of any problems.
  • Oversees and manages the details of apartment turnarounds and contractor work.
  • Ensures compliance with existing HABC policy for apartment turnaround times.
  • Maintains collections above the minimum standards established by the housing authority or by the guidance provided by the Executive Director.
  • Reviews all requests for transfer and walks units as required; and ensures a resident history review is completed by management before transfer approval.
  • Maintains approved budgets and requests the appropriate Supervisor.
  • Prepares and submits budget variance reports, executive summaries, budget forecasts, and month-end accounting and rent reports.
  • Manages trains and counsels on-site staff. Consult with the supervisor regarding special circumstances or issues that should be elevated to a higher authority.
  • Ensure proper coverage during office hours. Coordinates and approves PTO requests.
  • Conducts annual employee performance evaluations.
  • Analyzes monthly performance.
  • Communicates through weekly staff meetings and strategy changes for the upcoming week.
  • Prepares all advertising and marketing procedures.
  • Prepares weekly and monthly statistical reports.
  • Utilizes the affirmative fair housing marketing plan for resident outreach.
  • Review all rental applications and lease forms for accuracy and compliance with state and local law and the agency’s policy and procedure.
  • Must have considerable knowledge of state and local law in addition to knowledge of the Section 8 rental assistance programs, by HUD policy and procedure.
  • Willingness to perform any task that is required to allow the complex to run smoothly and efficiently.
  • Create an appearance and manner to enhance the image of the property.
  • Must possess excellent communication skills.
  • Considerable experience in working with the public.
  • Knowledge of tenant accounting principles.
  • Must be a Certified Apartment Manager and/or Certified Public Housing Manager.
  • Must be able to type a minimum of 40 WPM.
  • Graduate from a four-year college or university. Associate degree in Social Services, Human Services, or Business Management preferred (or successful completion of 60 semester hours of college coursework in any of the areas or combination).
  • A combination of experience and/or education will be considered. 2-3 years in property management or related field. One year of supervisory leasing and maintenance staff experience.
  • Must be available to work a flexible schedule, which may include weekends depending on the needs of the community and upon the directive of the Executive Director.
  • Successful completion of a criminal history background check, education, work history verification, and drug screening test.
  • Ability to communicate effectively in Spanish and English.
  • Other duties as assigned.
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